SERVICES

DIRECTION

Design strategy and consulting aligned with business goals. We support reviews, quality oversight, an external CDO role, and the development, training, and hiring of in-house design teams.

HOW WE CAN HELP

Set a design direction that fits the business, review the quality of work and decision criteria, clarify in-house roles and processes, or bring in an ongoing design lead.

SCOPE

  • Business and design consulting
  • Design reviews and quality oversight
  • External CDO and design strategy
  • Practice development, training, and hiring support

OUTPUTS

We define the outputs to suit the purpose and scope of the commission.

  • An assessment of design issues and priorities
  • Reviews of interfaces, products, or creative work with improvement proposals
  • Design direction and decision criteria
  • Proposals for responsibilities and production processes
  • Advice on training, hiring, and external teams

PROCESS

HOW WE WORK

  1. We review business goals and current challenges. Looking at interfaces, products, and work in progress helps identify the decisions that need to be made and where the process has stalled.

  2. We clarify design direction and priorities, connecting them to reviews and improvement proposals. We also consider responsibilities, production processes, and how quality is assessed in the context of the actual work.

  3. Alongside focused consultations and reviews, we can work as an external Chief Design Officer. Ongoing support can include revisiting direction, training and hiring, and assembling external teams to help the organization move its design work forward.

WAYS TO WORK WITH US

  • A consultation on a specific issue
  • A review of a project or work in progress
  • Design direction for a new business or brand
  • Ongoing advice, reviews, and practice development as an external CDO
Get in touch

CONTACT

LET’S MAKE IT HAPPEN.

A new web service or app, interface or product design, or a question about design strategy. Get in touch, even at the idea stage.